Customer Support Executive
Handle student, parent and client enquiries across YFC brands via email, chat and CRM tools. This role at YFCSolution.com under Your Future Campus may be remote and/or office-based as agreed during hiring. Apply by email to yourfuturecampus2@gmail.com or official HR WhatsApp only at +92 349 0055415.
Role Summary
- Customer Support Executive at YFCSolution.com (Your Future Campus).
- Work arrangement: remote and/or YFC office space, agreed during hiring.
- Handle student, parent and client enquiries across YFC brands via email, chat and CRM tools.
- Apply by email to yourfuturecampus2@gmail.com or official HR WhatsApp +92 349 0055415.
About This Role
Support day-to-day operations for YFC brands by managing enquiries, scheduling follow-ups and keeping CRM records accurate across education and technology services.
Responsibilities
- Respond to customer and parent enquiries promptly
- Update CRM records and escalate issues correctly
- Coordinate with teachers, tutors and technical teams
- Maintain a professional multi-channel support standard
Requirements
- Excellent written and spoken English
- Customer service experience preferred
- Comfortable with CRM / WhatsApp business tools
- Organized, calm and detail-oriented
Apply for Customer Support Executive
Application Channels
For technology, HR and operations roles, applications are accepted by email or via the official HR WhatsApp only. Teaching roles (ilmulQuran and YFCampus) use Fill online application on each job page (Google Form opens in a new tab). Please do not use general customer WhatsApp numbers for job applications.
HRM careers line only — share your name, role and CV link/attachment note.